MEPCO Helplines

In our daily lives, electricity has become very important in our lives as the air we breathe. But what happens when the power goes out due to any failure? That’s why a reliable method is necessary to solve these types of problems. For the residents of Multan and its surrounding areas, the Multan Electricity Power Company (MEPCO) makes sure they always have electricity. To overcome issues related to electricity, MEPCO introduced a Helpline system. This service is designed to resolve customer queries, complaints and provide necessary support.

MEPCO Helpline

What is the MEPCO Helpline?

The MEPCO Helpline is a dedicated customer support service established by the Multan Electricity Power Company to assist its customers with their electricity related issues. Whether you are facing a sudden power outage, billing error, or need information about new connections, the helpline is here for any assistance.

Key Features of the MEPCO Helpline

  • Always Available: The helpline is open 24 hours a day, 7 days a week. This means you can get help anytime when you need it, even during emergencies.
  • Contact Methods: There are multiple ways to reach-out MEPCO Helpline, either you can call on given phone numbers, email and use online portal for assistance.
  • Trained Support Staff: The helpline has skilled professionals who can quickly and accurately solve different types of problems.

How to Use the MEPCO Helpline

Here is a step-by-step guide, how to use the helpline:

  • Identify the Issue: Before calling the helpline, identify the exact issue you are facing. This will help you explain it clearly to the customer service representative.
  • Choose a Contact Method: Depending on how urgent your issue is and how you prefer to communicate, pick the best way to contact the helpline (phone, email, or online portal).
  • Provide Necessary Information: When you contact the helpline, be ready to provide necessary information such as your customer ID, contact details, and details of the issue. This will help the support staff assist you more quickly.

MEPCO Helpline Contact Numbers

Here are the helpline numbers for MEPCO (Multan Electric Power Company) for each city or division:

General Helpline

  • 0800-63726 (Toll-free)
  • 061-9220198

Regional Customer Service Centers

Sr NoDivisionNumbers
1Multan061-9220198
2Muzaffar Garh066-9200065
066-9200351
066-9200091
3Dera Ghazi Khan064-9239229
064-9062398
4Bahawalpur062-9250102
062-9250090
5Rahim Yar Khan068-9230160
068-9230418
6Vehari067-3360282
067-9201097
7Sahiwal040-9200305
040-9200206
8Bahawal Nagar063-9239031
063-9240034
MEPCO Helpline Numbers

Head Office Contact Numbers

  • 061-9220313
  • 061-9220314
  • 061-9220315

MEPCO CEO Contact

  • Phone: 0333-6142149

For specific inquiries or complaints, you can also contact the Multan Power Control Center at:

  • 061-9210334
  • 061-9210389
  • 061-6784815

Common Issues Handled by the MEPCO Helpline

The MEPCO Helpline is designed for solving customer issues. Some of the common problems handled by the helpline include:

  • Power Outages: helpline assist and take action on power outages in your area.
  • Billing Issues: issues in bills, understanding charges, calculation, and payment options.
  • New Connections and Disconnections: Information and support related to new electricity connections or disconnections.
  • Technical Support: Assistance with technical issues, such as faulty meters or electrical equipment.
  • General Inquiries: Providing information about tariffs, safety guidelines, and energy-saving tips.

Benefits of Using the MEPCO Helpline

  • Quick Problem Solving: The helpline ensures that your issues are resolved quickly.
  • Improved Satisfaction: Having access to reliable support makes you more satisfied with MEPCO’s services.
  • Better Communication: Direct contact with MEPCO helps build a better relationship and understanding between you and the company.
  • Emergency Help: During emergencies like major power outages, the helpline tries their best for getting fast assistance.

To Check Your MEPCO Bill Simply Visit MEPCOeBilling or if you want to calculate you bill then simply visit Bill Calculator Page.